By using this website and any information or content contained in it, and/or any information or content accessible through or linked to it, you agree to be bound by these Terms and Conditions and any additional notices that may appear on specific pages. If you do not accept these Terms and Conditions, you must not use this website.
This website supplies non-prescription (OTC) licensed medicines and pharmacy products only. We do not sell prescription-only medicines online.
All medicines that we supply are sourced from an authorised manufacturer or an authorised wholesaler. We take steps to support the quality and safety of medicines and the security and integrity of the supply chain, to reduce the risk of counterfeit medicines entering the supply chain.
We only deliver licensed non-prescription (OTC) medicines within Ireland.
You must be aged 18 years or over to purchase medicines online at www.tullyspharmacycastlerea.ie. By purchasing medicines, you agree to these Terms and Conditions. All orders containing medicines are reviewed by a pharmacist prior to supply, and the pharmacist may contact you to discuss your order before supply is made. If contact cannot be made, the order may be cancelled and refunded.
A record of each transaction for non-prescription (OTC) medicine will be retained securely for two years from the date of purchase.
Transaction details include:
The date of the transaction
The name and quantity of the product obtained
The name and address of the person to whom the medicine was supplied
Any errors regarding website-based information, quotations, price lists, acceptance of offer, invoices, or other documentation issued by us may be corrected without liability.
Once orders have been placed, they cannot be amended. Customers must check their order carefully before submitting payment. Orders may only be cancelled by phone before dispatch. Orders without contact details may not be dispatched and will be held until full delivery information, including a contact number, is received.
We aim to ensure that items shown as in stock are available at our registered address (Main St., Castlerea, Co. Roscommon) and ready for dispatch. If any ordered goods are not readily available, we reserve the right to withdraw acceptance of your order for those goods and refund in full any payment made for them. Any other goods in the order will be dispatched as normal. If this occurs, we will notify the customer as soon as possible. The customer should notify us if an order is not received when expected. Upon delivery, it is the customer’s responsibility to check the contents and inform us of any discrepancies as soon as possible.
While we try to ensure all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option to reconfirm the order at the correct price or cancel it.
If we are unable to contact you, we will treat the order as cancelled. If you have already paid, you will receive a full refund.
We warrant that, on receipt, the goods will correspond with the website description, will be free from defects in materials and workmanship, and will be of merchantable quality (as set out in the Sale and Supply of Goods Act 1980). There may be minor variations between goods shown or described on our website and those dispatched. The goods dispatched will always be of comparable or superior quality.
Except in the case of death or personal injury caused by our negligence, we shall not be liable for any representation or any implied warranty, condition, or other term, or any duty at common law, or under these Terms and Conditions, for any special, indirect, or consequential loss or damage.
Where a phone conversation takes place, any points you wish to form part of the agreement must be confirmed by email within one hour. Emails will be deemed as read. It is your responsibility to ensure the email address supplied is accurate and able to receive emails.
We reserve the right to vary these Terms and Conditions at any time. For any ordered goods, the Terms and Conditions that apply are those accepted at the time the order was placed. Once an order is placed, customers are deemed to have read and agreed to these Terms and Conditions and our Returns Policy.
If any provision is held by a competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions and the remainder of the provision in question shall not be affected.
The contract formed by our acceptance of the customer’s order shall be governed by Irish law and you agree to submit to the non-exclusive jurisdiction of the Irish Courts.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material due to your use of our site or downloading any content on it, or on any website linked to it.
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your IT, computer programmes, and platform to access our site. You should use your own virus protection software.
We endeavour to keep the site operational at all times. However, maintenance, technical, or other issues may cause outages. We accept no liability for service availability. Where outages are scheduled, we may try to provide advance notice, but we are not obliged to do so.