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Privacy Policy

We value your privacy and take this issue very seriously.

This privacy policy explains how we collect, store and use personal data about you when you browse our website, shop with us or otherwise provide your personal data to us. Because we respect your right to privacy, we comply with our obligations under the Data Protection Acts 1988 and 2003 and GDPR privacy laws.

By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

Who we are

The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website.  As a Pharmacist led website there is a Pharmacist available to help you with your healthcare queries during all working hours. Your queries will be dealt with in a private and confidential manner just as if you walked into the Pharmacy in person. For private queries you can also contact Nial the Pharmacist directly.

The personal data we collect about you

When you place an order with us, we will request that you provide some personal information which is necessary to process your order. We will treat all your Personal Information as confidential. We may collect the following personal data about you:

  • Your name
  • Your billing and delivery postal addresses
  • Your phone and e-mail details
  • We may also collect some or all of the above personal data about you when you access and browse this Website including when you sign up to receive our newsletters.

Please note we do NOT store your credit card details. Payment is made through a 3rd party, secure

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.